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ONDEMAND
HEALTHCARE, a service offering by sowsia healthcare solutions
inc., is committed to protecting your privacy. This online
privacy statement applies to information collected by SOWSIA's
ONDEMAND HEALTHCARE through the majority of its websites and
services, as well as its offline product support services.
It does not apply to those ONDEMAND HEALTHCARE sites, services
and products that do not display or link to this statement
or that have their own privacy statements. ONDEMAND HEALTHCARE
does not sell, transfer or share personally identifiable information
about our customers or visitors to our site.
Collection
of Your Personal Information: In order to access ONDEMAND
HEALTHCARE services, you will be asked to sign in with a unique
name or an identifier such as an e-mail address and a password,
which we refer to as your credentials. In most cases, these
credentials will be part of the ONDEMAND HEALTHCARE network,
which means you can use the same credentials to sign in to
many different ONDEMAND HEALTHCARE sites and services, as
well as those of its select solutions partners. By signing
in on one ONDEMAND HEALTHCARE site or service, you may be
automatically signed into other ONDEMAND HEALTHCARE sites
and services. If you access our mobile ondemand solution services
via a mobile phone, you may also use your telephone number
and a PIN as an alternative credential to your username and
password. As part of creating your credentials, you may also
be requested to provide one or more questions and secret answers,
your business or physician license, which we use to help verify
your identity and assist in resetting your password, as well
as an alternate email address. Physician order processing
and other similar services may require added security, and
in these cases, you may be asked to create an additional security
key. Finally, a unique ID number will be assigned to your
credentials which will be used to identify your credentials
and associated information. At some ONDEMAND HEALTHCARE sites,
we ask you to provide personal information, such as your e-mail
address, name, home or work address or telephone number. We
may also collect demographic information, such as your ZIP
code, age, gender, preferences, interests and favorites. If
you choose to make a purchase or sign up for a paid subscription
service, we will ask for additional information, such as your
credit card number and billing address, that is used to create
an ONDEMAND HEALTHCARE billing account for your use. We
may collect information about your visit, including the pages
you view, the links you click and other actions taken in connection
with ONDEMAND HEALTHCARE sites and services. We also collect
certain standard information that your browser sends to every
website you visit, such as your IP address, browser type and
language, access times and referring website addresses. When
you receive newsletters or promotional e-mail from ONDEMAND
HEALTHCARE, we may use web beacons (described below), customized
links or similar technologies to determine whether the e-mail
has been opened and which links you click in order to provide
you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience
in your interactions with ONDEMAND HEALTHCARE solutions, information
collected through one ONDEMAND HEALTHCARE solutions service
may be combined with information obtained through other ONDEMAND
HEALTHCARE solutions services. We may also supplement the
information we collect with information obtained from other
companies. For example, we may use services from other companies
that enable us to derive a general geographic area based on
your IP address in order to customize certain services to
your geographic area.
Use
of Your Personal Information: ONDEMAND HEALTHCARE collects
and uses your personal information to operate and improve
its sites and deliver the services or carry out the transactions
you have requested. These uses may include providing you with
more effective customer service; making the sites or services
easier to use by eliminating the need for you to repeatedly
enter the same information; performing research and analysis
aimed at improving our products, services and technologies;
and displaying content and advertising that are customized
to your interests and preferences. We also use your personal
information to communicate with you. We may send certain mandatory
service communications such as welcome letters, billing reminders,
information on technical service issues, and security announcements.
Some ONDEMAND HEALTHCARE services, such as sowsiaAds, may
send periodic member letters that are considered part of the
service. We may also occasionally send you product surveys
or promotional mailings to inform you of other products or
services available from ONDEMAND HEALTHCARE and its affiliates.
Personal information collected on ONDEMAND HEALTHCARE solutions
sites and services may be stored and processed in the United
States or any other country in which ONDEMAND HEALTHCARE or
its affiliates, subsidiaries or agents maintain facilities,
and by using a ONDEMAND HEALTHCARE site or service, you consent
to any such transfer of information within the ONDEMAND HEALTHCARE
network. ONDEMAND HEALTHCARE abides by the safe harbor framework
as set forth by the U.S. Department of Commerce regarding
the collection, use, and retention of data from the European
Union. Sharing of Your Personal Information Except as described
in this statement, we will not disclose your personal information
outside of ONDEMAND HEALTHCARE and its controlled subsidiaries
and affiliates without your consent. Some ONDEMAND HEALTHCARE
sites allow you to choose to share your personal information
with select ONDEMAND HEALTHCARE partners so that they can
contact you about their products, services or offers. Other
sites do not share your contact information with third parties
for marketing purposes, but instead may give you a choice
as to whether you wish to receive communications from ONDEMAND
HEALTHCARE on behalf of external business partners about a
partner's particular offering (without transferring your personal
information to the third party). See the Communication Preferences
section below for more information. Some ONDEMAND HEALTHCARE
services may be co-branded and offered in conjunction with
another company. If you register for or use such services,
both ONDEMAND HEALTHCARE solutions and the other company may
receive information collected in conjunction with the co-branded
services. We occasionally hire other companies to provide
limited services on our behalf, such as handling the processing
and delivery of mailings, providing customer support, hosting
on behalf of our customers, processing transactions, or performing
statistical analysis of our services. Those companies will
be permitted to obtain only the personal information they
need to deliver the service. They are required to maintain
the confidentiality of the information and are prohibited
from using it for any other purpose. We may access and/or
disclose your personal information if we believe such action
is necessary to: (a) comply with the law or legal process
served on ONDEMAND HEALTHCARE; (b) protect and defend the
rights or property of ONDEMAND HEALTHCARE (including the enforcement
of our agreements); or (c) act in urgent circumstances to
protect the personal safety of users of ONDEMAND HEALTHCARE
services or members of the public.
Accessing
Your Personal Information: You may have the ability to
view or edit your personal information online. In order to
help prevent your personal information from being viewed by
others, you will be required to sign in with your credentials
(e-mail address and password). The appropriate method(s) for
accessing your personal information will depend on which sites
or services you have used. ondemandhealthcare.net - You can
access and update your profile on ONDEMAND HEALTHCARE website.
ONDEMAND HEALTHCARE Billing and Account Services - If you
have an ONDEMAND HEALTHCARE Billing account, you can email
requests to update your information.
ONDEMAND
HEALTHCARE: If you are a registered user of ONDEMAND HEALTHCARE's
application offerings, you can access and edit your personal
information from within the application. Some ONDEMAND HEALTHCARE
sites or services may collect personal information that is
not accessible via the links above. However, in such cases,
you may be able to access that information through alternative
means of access described by the service. Or you can write
us by using our Web form and we will contact you within 30
days regarding your request.
Communication
Preferences: You can stop the delivery of future promotional
e-mail from ONDEMAND HEALTHCARE sites and services by following
the specific instructions in the e-mail you receive. You may
also have the option of proactively making choices about the
communications you receive from particular ONDEMAND HEALTHCARE
sites or services by visiting and signing into the following
pages: The ONDEMAND HEALTHCARE website allows you to choose
whether you wish to receive marketing communications from
SOWSIA Healthcare Solutions.com, to select whether ondemandhealthcare.net
may share your contact information with selected third parties,
and to subscribe or unsubscribe to newsletters about our products
and services. If you are registered with ONDEMAND HEALTHCARE
Partner Programs, you can set your contact preferences or
choose to share your contact information with other ONDEMAND
HEALTHCARE partners by clicking Manage Your Account on the
Partner Program website. These communication choices do not
apply to mandatory service communications that are considered
part of certain ONDEMAND HEALTHCARE services, which you may
receive periodically unless you cancel the service.
Security
of Your Personal Information: ONDEMAND HEALTHCARE is committed
to protecting the security of your personal information. We
use a variety of security technologies and procedures to help
protect your personal information from unauthorized access,
use, or disclosure. For example, we store the personal information
you provide on computer systems with limited access, which
are located in controlled facilities. When we transmit highly
confidential information (such as a credit card number or
password) over the Internet, we protect it through the use
of encryption, such as the Secure Socket Layer (SSL) protocol
or SSL VPN. If a password is used to help protect your accounts
and personal information, it is your responsibility to keep
your password confidential. Do not share this information
with anyone. If you are sharing a computer with anyone you
should always choose to log out before leaving a site or service
to protect access to your information from subsequent users.
You should also clear your browser's history as an added security
measure.
Collection
and Use of Children's Personal Information: Many ONDEMAND
HEALTHCARE sites and services are intended for general audiences
and do not knowingly collect any personal information from
children. When a ONDEMAND HEALTHCARE solutions site does collect
age information, and users identify themselves as under 13,
the site will either block such users from providing personal
information, or will seek to obtain consent from parents for
the collection, use and sharing of their children's personal
information. We will not knowingly ask children under the
age of 13 to provide more information than is reasonably necessary
to provide our services. Please note that if you grant consent
for your child to use ONDEMAND HEALTHCARE services, this will
include such general audience communication services as e-mail,
instant messaging, and online groups, and your child will
be able to communicate with, and disclose personal information
to, other users of all ages. Parents can change or revoke
the consent choices previously made, and review, edit or request
the deletion of their children's personal information. If
we change this privacy statement in a way that expands the
collection, use or disclosure of children's personal information
to which a parent has previously consented, the parent will
be notified and we will be required to obtain the parent's
additional consent. We encourage you to talk with your children
about communicating with strangers and disclosing personal
information online. You and your child can visit our online
safety resources for additional information about using the
Internet safely.
Use
of Cookies: ONDEMAND HEALTHCARE websites may use "cookies"
to enable you to sign in to our services and to help personalize
your online experience. A cookie is a small text file that
is placed on your hard disk by a Web page server. Cookies
contain information that can later be read by a web server
in the domain that issued the cookie to you. Cookies cannot
be used to run programs or deliver viruses to your computer.
ONDEMAND HEALTHCARE websites may use cookies to store your
preferences and other information on your computer in order
to save you time by eliminating the need to repeatedly enter
the same information and to display your personalized content
and appropriate advertising on your later visits to these
sites. When you sign in to a site using your credentials,
the ONDEMAND HEALTHCARE network may store your unique ID number,
and the time you signed in, in an encrypted cookie on your
hard disk. This cookie allows you to move from page to page
at the site without having to sign in again on each page.
When you sign out, these cookies are deleted from your computer.
The ONDEMAND HEALTHCARE network may also uses cookies to improve
the sign in experience. For example, your e-mail address may
be stored in a cookie that will remain on your computer after
you sign out. This cookie allows your e-mail address to be
pre-populated, so that you will only need to type your password
the next time you sign in. If you are using a public computer
or do not otherwise want this information to be stored, you
can select the appropriate radio button on the sign-in page,
and this cookie will not be used. You have the ability to
accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. If you choose to decline
cookies, you may not be able to sign in or use other interactive
features of ONDEMAND HEALTHCARE sites and services that depend
on cookies.
Use
of Web Beacons: ONDEMAND HEALTHCARE Web pages may contain
electronic images known as Web beacons - sometimes called
single-pixel gifs - that may be used to assist in delivering
cookies on our sites and allow us to count users who have
visited those pages and to deliver co-branded services. We
may include Web beacons in promotional e-mail messages or
our newsletters in order to determine whether messages have
been opened and acted upon. ONDEMAND HEALTHCARE may also employ
Web beacons from third parties in order to help us compile
aggregated statistics and determine the effectiveness of our
promotional campaigns. We prohibit Web beacons on our sites
from being used by third parties to collect or access your
personal information. Finally, we may work with other companies
that advertise on ONDEMAND HEALTHCARE sites to place Web beacons
on their sites in order to allow us to develop statistics
on how often clicking on an advertisement on a ONDEMAND HEALTHCARE
site results in a purchase or other action on the advertiser's
site.
Use
of Third Party Ad Networks: The majority of the online
banner advertisements you see on ONDEMAND HEALTHCARE solutions
Web pages are displayed by ONDEMAND HEALTHCARE. However, we
allow other companies, called third-party ad servers or ad
networks, to display advertisements on ONDEMAND HEALTHCARE
Web pages. Some of these ad networks may place a persistent
cookie on your computer in order to recognize your computer
each time they send you an online advertisement. In this way,
ad networks may compile information about where you, or others
who are using your computer, saw their advertisements and
determine which ads are clicked on. This information allows
an ad network to deliver targeted advertisements that they
believe will be of most interest to you. ONDEMAND HEALTHCARE
does not have access to the cookies that may be placed by
the third-party ad servers or ad networks.
Controlling "Spam" or Unsolicited E-mail: ONDEMAND
HEALTHCARE is concerned about controlling unsolicited commercial
e-mail, or "spam." ONDEMAND HEALTHCARE has a strict Anti-Spam
Policy prohibiting the use of e-mail account to send spam.
ONDEMAND HEALTHCARE will not sell, lease or rent its e-mail
subscriber lists to third parties. While ONDEMAND HEALTHCARE
continues to actively review and implement new technology,
such as expanded filtering features, there is no currently
available technology that will totally prevent the sending
and receiving of unsolicited e-mail. Using tools such as the
Inbox Protector and being cautious about the sharing of your
e-mail address while online will help reduce the amount of
unsolicited e-mail you receive. Spammers steal domain identities
and you may feel that it may have come from us. Please look
carefully again. If you see a spam email with our domain name,
look at the signature trace and send it to your local city,
state, and federal authorities as they can sometimes find
out where it came from and help prevent it. We will work directly
with them. If you subscribed to Feedburner to obtain latest
news from our website, we do not access those email lists,
nor do we use any outside agency to deliver any specific advertising
on our behalf. We respect privacy choices of our members.
Media
and Public Relation firms: Unless you have joined perspectives
at sowsia.com, you can get latest news and information by
subscribing to our blog feeds, or by visiting our website.
We do not accept phone calls for interviews, and remain privately
committed.
Enforcement
of This Privacy Statement: If you have questions regarding
this statement, you should first contact us by phone or email
to resolve your concerns.
Changes
to This Privacy Statement: We will occasionally update
this privacy statement to reflect changes in our services
and customer feedback. When we post changes to this Statement,
we will revise the "last updated" date at the bottom of this
statement. If there are material changes to this statement
or in how ONDEMAND HEALTHCARE will use your personal information,
we will notify you either by prominently posting a notice
of such changes prior to implementing the change or by directly
sending you a notification. We encourage you to periodically
review this statement to be informed of how ONDEMAND HEALTHCARE
is protecting your information.
Contacting
Us: ONDEMAND HEALTHCARE solutions welcomes your comments
regarding this privacy statement. If you have questions about
this statement or believe that we have not adhered to it,
please contact us by email at privacy@sowsia.com. |